Welcome to our contact us page. Our opening times are 9 AM to 5.30 PM Monday to Friday. We can, if required, also offer out of hours support during evenings and weekends but this will depend on availability and may incur an extra charge. There are a number of ways you can contact us.
0343 289 7501.
If calling from outside the UK, please be sure to apend your country's dialing code before calling. For example, if calling from the US you would need to enter 011 for a long distance call, then drop the first 0 from our telephone number and enter 44 for the UK. If we are unable to take your call immediately, please leave a voicemail and rest assured we will call you back.
Please do not send parcels to the below address. If you wish to send an item to us for repair/return, please telephone or email us so we can provide you with the address to send your items. You can write to us at:
Please fill out the form below and one of our advisors will be in touch as soon as possible. We look forward to hearing from you!
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All information you provide is held in the strictest confidence and will not be passed on to any third party.
We do not store credit card details.
All orders you place will be despatched via royal mail or DPD and will usually reach you within 3 to 5 working days. When placing your order, we will advise you of the service we are using to send your parcel. You will receive an automated email from our systems when your order has been despatched.
ViTech Solutions complies with all trading legislation covering consumer protection, distance selling and electronic commerce regulations. Therefore, you have the right to cancel your order before we have despatched the goods or within fourteen days of receipt. Once we have received the items back in their original condition we will refund you within 3 to 5 working days.
There are exceptions to returning some items, so please carefully check the full description of the product to check any special conditions that may apply. You will need to take care of the goods while they are in your possession, and return them to us safely in a complete and saleable condition at your own expense. Assuming the products are received in a saleable condition and are undamaged, we will then refund you within 3 to 5 working days of receiving the products back from you.