Computer and Laptop Repairs

Has your computer broken down? Is it running slowly? Have you spilled your drink and need a new keyboard? Then this service is for you! We are very pleased to offer a computer repair service to repair desktop computers and laptops. Many things can go wrong with computers. If we cannot repair your problem remotely, we can have the computer collected from you. Once we receive your computer, we will diagnose the fault and let you know what the cost of repairing the machine will be. You will then have the choice of going ahead with the repair, or having the computer sent back to you.

What kinds of problems can you rectify?

As a general guide, we can replace the following parts.

  • Replace your hard drive if it has failed.

  • Replace your Ram memory if it has failed.

  • Replace damaged and broken fans.

  • Replace damaged and broken laptop screens.

  • Replace laptop keyboards.

  • Replace damaged CD/DVD drives.

  • Reinstall your operating system and software even if you do not have the original DVD recovery disks or recovery partition. We will also load accessibility software and configure your software the way you like it as part of the repair if required.

If your problem is not in the list, don't worry. You can still contact us and we will do our utmost to get your system up and running again.

How much will my repair cost?

The cost of repairing your computer can vary depending on the fault and the parts needed to get your machine up and running again. We will be more than happy to advise you over the phone if you describe the fault what the cost is likely to be. When we provide prices over the phone, they should only be taken as a rough guide. In a lot of cases, we have to see the machine to provide a final price and diagnosis. If the cost to get your machine repaired is more than buying a new computer, we will advise accordingly and will be more than happy to provide a replacement of similar/better specification. We will transfer your files and software across to your new machine.

How much will postage cost?

The cost to post your device to us is £7.50 each way via an express next day insured service. To post your laptop or desktop to us, you will need to securely package it using adequate packaging.

How long will my repair take?

This all depends on the type of repair and the fault with your machine. We will aim to have your machine back to you within 3 to 7 working days. You will be kept fully informed as the repair is taking place regarding progress. Don't delay, Contact us today!

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Useful Information.

All information you provide is held in the strictest confidence and will not be passed on to any third party.

We do not store credit card details.

All orders you place will be despatched via royal mail or parcel force and will usually reach you within 3 to 5 working days. When placing your order, we will advise you of the service we are using to send your parcel. You will receive an automated email from our systems when your order has been despatched.

ViTech Solutions complies with all trading legislation covering consumer protection, distance selling and electronic commerce regulations. Therefore, you have the right to cancel your order before we have despatched the goods or within fourteen days of receipt. Once we have received the items back in their original condition we will refund you within 30 days.

There are exceptions to returning some items, so please carefully check the full description of the product to check any special conditions that may apply. You will need to take care of the goods while they are in your possession, and return them to us safely in a complete and saleable condition at your own expense. Assuming the products are received in a saleable condition and are undamaged, we will then refund you within 30 days of receiving the products back from you.