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All information you provide is held in the strictest confidence and will not be passed on to any third party.
We do not store credit card details.
All orders you place will be despatched via royal mail or DPD and will usually reach you within 3 to 5 working days. When placing your order, we will advise you of the service we are using to send your parcel. You will receive an automated email from our systems when your order has been despatched.
ViTech Solutions complies with all trading legislation covering consumer protection, distance selling and electronic commerce regulations. Therefore, you have the right to cancel your order before we have despatched the goods or within fourteen days of receipt. Once we have received the items back in their original condition we will refund you within 3 to 5 working days.
There are exceptions to returning some items, so please carefully check the full description of the product to check any special conditions that may apply. You will need to take care of the goods while they are in your possession, and return them to us safely in a complete and saleable condition at your own expense. Assuming the products are received in a saleable condition and are undamaged, we will then refund you within 3 to 5 working days of receiving the products back from you.