We have all been there. We are trying to find a product or service for a particular task, but are not sure who to contact. Maybe you need an embosser servicing, or product importing from another country. Maybe you need to find a product for a person with certain special needs, or maybe you need to source a product that you used to have, but can no longer get hold of. Whatever the query, we will do our best to help and supply the products and services as best we can. We work with suppliers around the UK and abroad so we can often direct you to the right person. Please don't hesitate to Contact us. We will do our utmost to help.
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All information you provide is held in the strictest confidence and will not be passed on to any third party.
We do not store credit card details.
All orders you place will be despatched via royal mail or DPD and will usually reach you within 3 to 5 working days. When placing your order, we will advise you of the service we are using to send your parcel. You will receive an automated email from our systems when your order has been despatched.
ViTech Solutions complies with all trading legislation covering consumer protection, distance selling and electronic commerce regulations. Therefore, you have the right to cancel your order before we have despatched the goods or within fourteen days of receipt. Once we have received the items back in their original condition we will refund you within 3 to 5 working days.
There are exceptions to returning some items, so please carefully check the full description of the product to check any special conditions that may apply. You will need to take care of the goods while they are in your possession, and return them to us safely in a complete and saleable condition at your own expense. Assuming the products are received in a saleable condition and are undamaged, we will then refund you within 3 to 5 working days of receiving the products back from you.